Privacy Policy

Information We Collect

When you make a booking or enquiry, we may collect:

• Name
• Email address
• Phone number
• Suburb
• Service requested
• Notes or special instructions
• Date and time the form was submitted

How We Use Your Information

We use your information to:

• Confirm and schedule your booking
• Communicate with you regarding your service
• Provide the cleaning service you have requested
• Improve our services and customer experience
• Meet any legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may only be shared with:

• Our trusted team members
• Service providers assisting with our operations (e.g., email or booking platforms)
• Government authorities when required by law

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, no method of electronic transmission is 100% secure.

Your Rights

You can request access to, or correction of, your personal information at any time by contacting us at:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.